BELG SERVICES is committed to protecting your personal data in accordance with the GDPR and Belgian privacy laws. This Privacy Policy explains how we collect, use, store, and protect your information.
We collect the following types of data:
• Personal information (name, email, phone number)
• Account information (login details)
• Worker and company profiles
• Service requests and bookings
• Payment information (processed securely by third‑party providers)
• Chat messages (filtered for safety)
• Location information (city only — exact address hidden until payment)
• Device and usage data (IP, browser type, logs)
We use your data to:
• Create and manage your account
• Connect clients with workers and companies
• Process payments securely
• Prevent fraud and protect users
• Improve platform performance
• Provide customer support
• Send notifications and updates
• Apply referral rewards
To protect users and ensure secure payments:
• The platform automatically blocks messages containing phone numbers, addresses, emails, or external links.
• Contact information is only unlocked after payment is confirmed.
• All chat messages are monitored by automated filters for safety.
Payments are processed by certified third‑party providers (Stripe, Mollie, PayPal, etc.). BELG SERVICES does not store full credit card details.
We do not sell your data.
We only share information with:
• Workers or companies after payment confirmation
• Payment processors
• Legal authorities if required
We use encryption, secure servers, and access control to protect your data. Data is stored within the EU in compliance with GDPR.
You have the right to:
• Access your data
• Correct your data
• Delete your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time
We use cookies to:
• Improve user experience
• Save login sessions
• Analyze platform performance
When you use a referral code:
• We track the number of users who registered with your code
• We apply rewards automatically
• No sensitive data is shared with the referrer
We keep your data only as long as necessary for:
• Legal obligations
• Platform functionality
• Fraud prevention
BELG SERVICES may update this Privacy Policy at any time. Continued use of the platform means acceptance of the updated policy.
For privacy questions or GDPR requests, contact us at:
privacy@belgservices.com